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xilolee

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Posts posted by xilolee

  1. WRC 11.02.712 portable version, same computer, all items, (fast, safe or deep???) scan.
    Scan started 07:58:10 PM - 19:58.10 (CEST - Italian time)
    Scan aborted 08:19:30 PM - 20:19:30 (it was checking empty keys)
    21 minutes and 20 seconds (1280 seconds) and the scan didn't finish...

    WRC 8.83.563 portable version, same computer, all items, deep scan.
    Scan started 20:20:10
    Scan finished 20:21:19
    248 problems found in 69 seconds.

    WRC user guide refers to wise registry cleaner X, where fast and deep scan are available.

     

     

  2. Hi WiseCleaner_Admin (Ivan?)!!! 😀

    Downloaded, installed, created portable v., uninstalled, tried the portable v.
    It takes minutes when it inspects the uninstaller section, then it stops with an error.
    I tried to exclude the uninstaller section, but it still gives error.
    I tried to exclude the startup programs, but it still gives error.
    And so forth...
    I noticed "IE url history" (available in settings) is not on the list and I tried to untick it, but it didn't help.
    You should have received almost 10 dumps.
    By the way, I compared WRC8 vs WRC10 vs WCare365, and WRC8 still rocks! 🙂

    wrc08    default scan    37s    20 problems
    wrc10    custom area    37s    20 problems
    wc365    default scan    36s    20 problems

    wrc08    deep scan    64s    31 problems
    wrc10    deep scan    72s    31 problems
    wc365    deep scan    101s    33 problems

  3. Hi cloverdavid! 🙂
    What was your previous account? I could check it.
    What version of windows are you using?
    What version of wise care 365 are you using?
    What version of thunderbird are you using?
    By the way, I ran wise care 365 common cleaner scan, exported and examined the results, but I didn't find any files related to thunderbird.
    I did the same with wise care 365 registry cleaner: nothing.
    Then I played with thunderbird drafts columns and ran the same wise care 365 scans again, exported the results and compared them with previous results.
    Still nothing related to thunderbird.
    Then, I cleaned both results, re-opened thunderbird.
    Still nothing.
    Given that I'm using firefox (maybe related to thunderbird), I closed this same window where I'm writing and ran another scan.
    This time I removed everything (before, I had firefox opened).
    Still nothing.
    Finally, I ran the checkup and clicked FIX.
    Still nothing.
    The draft columns are still like I moved them.
    Using W10 22H2 19045.2846, wise care 6.5.3, thunderbird 102.10.1 x64
    (i.e., all latest versions)

  4. Hi!

    I tried to install razer cortex, installed, tried the program right now and I found these problems:

    1. There is not a portable edition.

    2. The installer requires an internet connection, i.e. I have to disable the firewall (or I should have created a rule for it).

    3. I can not modify the installation path: it's just c:\program files (x86)\razer or nothing.

    4. After its start, he asked my razer credentials (that I don't have).

    5. There are advertisements.

    6. It does not show you the results clearly.

    7. It does not allow you to export the results to a file.

    8. It allows you to select backup files; it finds 195 283 files (most are in c:\windows\servicing\LCU). I am not going to let him delete all those files, without seeing them first.

    9. I was going to uninstall it and it offered an update: couldn't it install the updated program right away?

     

  5. On 5/9/2020 at 9:49 AM, Tib said:

    Thanks, it works, I've been able to deable all the tuneup but my internet connexion is still slow (300 mega and not 1 gigabit) 

     

    You ought to check your ISP webpage and then check what values they declare.

    As an example, my ISP says "VELOCITÀ CONNESSIONE INTERNET Download fino a 1 Giga. Upload fino a 300 mega FTTH" ("internet speed" up to 1Gbit/s in downstream, up to 300Mbit/s in upstream - with fiber optics inside the house FTTH).

     

  6. Kernel or complete full memory.dmp shows:

    0: kd> kv


     # Child-SP          RetAddr           : Args to Child                                                           : Call Site
    00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    07 ffff8f03`15bdc520 fffff804`879b2232 : ffffbf88`aaf043a8 00000000`00000000 ffff8f03`15bdc970 ffffbf88`a0fd2080 : WiseTDIFw64+0x20cd
    08 ffff8f03`15bdc550 fffff804`879b29cc : ffffbf88`a19facd0 ffffbf88`a0ea6040 ffffbf88`a19facd0 00000000`00000000 : WiseTDIFw64+0x2232
    09 ffff8f03`15bdc590 fffff802`2c50a929 : ffffbf88`b5b050c0 00000000`00000000 00000000`00000000 00000000`00000001 : WiseTDIFw64+0x29cc
    0a ffff8f03`15bdc5e0 fffff802`2caad938 : 00000000`00000000 ffffbf88`b5b050c0 00000000`00000000 ffffbf88`aaf04290 : nt!IofCallDriver+0x59
    0b ffff8f03`15bdc620 fffff802`2cab5a68 : 00000000`00000000 00000000`00000001 ffffbf88`00000000 00000000`00007ffd : nt!IopCloseFile+0x188
    0c ffff8f03`15bdc6b0 fffff802`2cabadae : 00000000`00004558 fffff804`879b37d0 00000000`00000018 ffffbf88`b5b050c0 : nt!ObCloseHandleTableEntry+0x278
    0d ffff8f03`15bdc7f0 fffff802`2c5d3c15 : ffffbf88`aaf04290 fffff804`879b2a2d ffff8f03`15bdc8e0 fffff804`879b39ff : nt!NtClose+0xde
    0e ffff8f03`15bdc860 fffff802`2c5c61b0 : fffff804`876b9643 ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 : nt!KiSystemServiceCopyEnd+0x25 (TrapFrame @ ffff8f03`15bdc860)
    0f ffff8f03`15bdc9f8 fffff804`876b9643 : ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 00000000`00005030 : nt!KiServiceLinkage
    10 ffff8f03`15bdca00 fffff804`876be050 : ffffbf88`abf48800 fffff804`876b8350 fffff802`2c98f240 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointResources+0x6e93
    11 ffff8f03`15bdcaa0 fffff804`876850ae : ffffbf88`abf48930 00000000`0000000d fffff804`87685020 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointTditl+0x20
    12 ffff8f03`15bdcad0 fffff802`2c502aff : ffffbf88`a17abab0 ffffbf88`a19eed80 ffffbf88`aa7d2040 fffff804`87685020 : afd!AfdDoWork+0x8e
    13 ffff8f03`15bdcb00 fffff802`2c4f43b5 : ffffbf88`a0f13cd0 ffffbf88`a0fd2080 fffff802`2c502a00 00000000`0000000c : nt!IopProcessWorkItem+0xff
    14 ffff8f03`15bdcb70 fffff802`2c46bcd5 : ffffbf88`a0fd2080 00000000`00000080 ffffbf88`a0ea6040 00000224`bcbbbdfe : nt!ExpWorkerThread+0x105
    15 ffff8f03`15bdcc10 fffff802`2c5c9998 : ffffd100`a6679180 ffffbf88`a0fd2080 fffff802`2c46bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    16 ffff8f03`15bdcc60 00000000`00000000 : ffff8f03`15bdd000 ffff8f03`15bd7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

  7. On 12/14/2018 at 11:10 PM, xilolee said:

    I'm still getting the same BSOD:

    Again:

    Quote

    BugCheck 13A, {11, ffffbf88a0a00100, ffffbf88a09e4350, 0}
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    Probably caused by : WiseTDIFw64.sys ( WiseTDIFw64+20cd )
    KERNEL_MODE_HEAP_CORRUPTION (13a)
    The kernel mode heap manager has detected corruption in a heap.
    Arguments:
    Arg1: 0000000000000011, Type of corruption detected
    Arg2: ffffbf88a0a00100, Address of the heap that reported the corruption
    Arg3: ffffbf88a09e4350, Address at which the corruption was detected
    Arg4: 0000000000000000

    Debugging Details:
    fffff8022c9733b8: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    *** WARNING: Unable to verify timestamp for win32k.sys
    DUMP_CLASS: 1
    DUMP_QUALIFIER: 400
    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
    SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.
    SYSTEM_SKU:  To Be Filled By O.E.M.
    SYSTEM_VERSION:  To Be Filled By O.E.M.
    BIOS_VENDOR:  American Megatrends Inc.
    BIOS_VERSION:  P2.60
    BIOS_DATE:  01/11/2016
    BASEBOARD_MANUFACTURER:  ASRock
    BASEBOARD_PRODUCT:  FM2A88M Pro3+
    BASEBOARD_VERSION:                        
    DUMP_TYPE:  2
    BUGCHECK_P1: 11
    BUGCHECK_P2: ffffbf88a0a00100
    BUGCHECK_P3: ffffbf88a09e4350
    BUGCHECK_P4: 0
    POOL_ADDRESS: Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
     ffffbf88a09e4350
    FREED_POOL_TAG:  None
    BUGCHECK_STR:  0x13a_11_None
    CPU_COUNT: 4
    CPU_MHZ: dac
    CPU_VENDOR:  AuthenticAMD
    CPU_FAMILY: 15
    CPU_MODEL: 30
    CPU_STEPPING: 1
    BLACKBOXBSD: 1 (!blackboxbsd)
    BLACKBOXNTFS: 1 (!blackboxntfs)
    BLACKBOXWINLOGON: 1
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    ANALYSIS_SESSION_HOST:  XILO
    ANALYSIS_SESSION_TIME:  05-07-2020 17:22:12.0113
    ANALYSIS_VERSION: 10.0.18362.1 amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8022c71b0e8 to fffff8022c5c2390
    STACK_TEXT:
    ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd
    THREAD_SHA1_HASH_MOD_FUNC:  cbcea59a11d39fc1137c58ed438f04ac819e0d6d
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  077e8d4e1327a6f98b7c9ac6f42d6635da7c543c
    THREAD_SHA1_HASH_MOD:  aa7613687b433ab5d4d0511b71a21ff89cf5b877
    FOLLOWUP_IP:
    WiseTDIFw64+20cd
    fffff804`879b20cd 4883c420        add     rsp,20h
    FAULT_INSTR_CODE:  20c48348
    SYMBOL_STACK_INDEX:  7
    SYMBOL_NAME:  WiseTDIFw64+20cd
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: WiseTDIFw64
    IMAGE_NAME:  WiseTDIFw64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  579ab865
    STACK_COMMAND:  .thread ; .cxr ; kb
    BUCKET_ID_FUNC_OFFSET:  20cd
    FAILURE_BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
    BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
    PRIMARY_PROBLEM_CLASS:  0x13a_11_None_WiseTDIFw64!unknown_function
    TARGET_TIME:  2020-05-07T11:01:07.000Z
    OSBUILD:  18362
    OSSERVICEPACK:  815
    SERVICEPACK_NUMBER: 0
    OS_REVISION: 0
    SUITE_MASK:  784
    PRODUCT_TYPE:  1
    OSPLATFORM_TYPE:  x64
    OSNAME:  Windows 10
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal
    OS_LOCALE:
    USER_LCID:  0
    OSBUILD_TIMESTAMP:  unknown_date
    BUILDDATESTAMP_STR:  190318-1202
    BUILDLAB_STR:  19h1_release
    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
    ANALYSIS_SESSION_ELAPSED_TIME:  42d3
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x13a_11_none_wisetdifw64!unknown_function
    FAILURE_ID_HASH:  {7f0f85bf-2e3f-7ddb-c4b2-c01833c16d94}

    0: kd> kv
     # Child-SP          RetAddr           : Args to Child                                                           : Call Site
    00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    07 ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd

     

    https://1drv.ms/u/s!ArYK0ttq5qgXrR11ZSMNvm-niAAk?e=GNENZX

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