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Everything posted by wisecleaner_admin

  1. wisecleaner_admin

    Wise JetSearch

    Hi, Did Wise Jet Search list this "Transcend 1tb storejet " external HDD?
  2. wisecleaner_admin

    Recovering pictures deleted by WiseCare

    You can recover these pictures to D drive, or a USB drive. Then copy and paste these pictures to C drive.
  3. wisecleaner_admin

    Recovering pictures deleted by WiseCare

    Yes, you can try wise data recovery. Run wise data recovery, select C drive, choose Image from keywords box. Click Search button. Then, select pictures you want to recover and click Recover button.
  4. In this forum, some members seek help to fix BSOD problem, but just only a few words. It is difficult for others to analyze and find out BSOD reason. So, if you have a BSOD problem, please describe more details and upload dump files. 1, Describe details. What were you doing before BSOD? Run some programs or else? Did you insert new hardware? Did you update hardware drivers? Official drivers or not? 2, Upload dump files. 1) Open C:\Windows\Minidump\, find out *.dump file, upload the latest one. 2) Maybe you need to compress this file using WinRAR or WinZip before uploading. When we get this file, we can analyze and tell you how to fix your problem.
  5. Lots of members ask the same question in our forum - My computer run very slow, how can I solve it. Actually, it is easy, just run Wise Care 365, and click some buttons. 1) Click Check Up Now to check up your system, then click Fix Now to clean system. 2) Click System Tuneup-->System Optimizer-->Optimize. If you want to restore settings, just click System Default. 3) Click System Tuneup-->Startup Manager-->Startup, disable useless startup programs. 4) Click System Tuneup-->Startup Manager-->Services, in this tab, you will see four suggestions: Enable - System often use this service, we suggest you enable it. Disable - This service can be disabled safely. Keep - Maintain this service current status, you don't need to change it. If you confirm this service is useless, you don't need it, you can disable it. No suggestion - We don't give any suggestion for third-party services, if you confirm the service is useless, you don't need to run it when PC starts, you can disable it. Anyway, you can restore your operation in Records tab. 5) Click System Tuneup-->Context Menu, disable context menu of third-party programs. 6) Click System Tuneup-->Disk Defrag, it will spend long time, suggest you just defrag drive C. 7) Click System Tuneup-->Registry Defrag, be careful, it need to reboot your system. 8) If your PC still slow, you can try Wise PC 1stAid, the last one icon "Running speed of PC is too slow", when you reboot system, you will be shocked , your PC just like a new one. Be careful, before you use this function, you must to read its Notice carefully. Because, this operation will disable most IE plugins/extensions, most third-party services, most startup programs. It means some programs which you installed, will not run well. If all above steps cannot speed up your PC, I think your PC's hardware are out of date. In this case, increase your physical memory to 4GB may be useful.
  6. wisecleaner_admin

    Bug reports (Wise Disk Cleaner released version ONLY)

    @MikeO Yes, v10.13 is the latest. Please help us: 1, Download this Wise Disk Cleaner 9.79 Portable version, run it to check if it can list your drives in Advanced Cleaner. 2, Capture a screenshot of your Disk Management. Right click on This PC - Manage - Disk Management WDC_9.79_Portable.zip
  7. wisecleaner_admin

    Bug reports (Wise Disk Cleaner released version ONLY)

    @MikeO Do you use the latest wise disk cleaner 10.13?
  8. wisecleaner_admin

    Avast Secure Browser installed without permission

    Avast? Wiselcleaner won't install Avast. Wise Anti Malware use Avira threat detection technology and the completed virus database. We already mention it in https://www.wisecleaner.com/wise-anti-malware.html
  9. wisecleaner_admin

    The parameter is incorrect

    It should be "The password is incorrect", right? Please download this tool and click "Show my password", then you see a serial symbols, send it and your password to support@wisecleaner.com https://www.wisecleaner.com/soft/GetPassword.exe We will compare them. If they are the same, we will help you to find hidden files. But if they are different, please buy WFH password retrieve service, then we will help you find correct password. https://www.wisecleaner.com/how-to-get-wise-folder-hider-password-back.html
  10. wisecleaner_admin

    Registry cleaning bug with

    @xilolee 1, Actually, I want you export this registry HKEY_CURRENT_USER\Software\7-Zip\FM, then I will import it into my system to check. It is disappeared now, so we can forget it. 2, I will report it again.
  11. wisecleaner_admin

    Bug reports (Wise Disk Cleaner released version ONLY)

    @MikeO Which version can list your local disk?
  12. wisecleaner_admin

    Wise Care - Disk Defrag - Suggestion

    Thanks for your suggestion.
  13. wisecleaner_admin

    Wise Care - Registry Cleaner - Suggestions

    Thanks, But please tell me the program name you get above result. Then we can user registry cleaner to compare with it.
  14. wisecleaner_admin

    Registry cleaning bug with

    @xilolee 1, In my computer, WRC 9 and WRC 10 have same scan results of Software paths. Could you please export it and send to me? 2, If WRC display registry key name instead of key value, the first column are almost 0/1/2/3..., not only software paths but also all items. I already send your suggestion to developer team, but I guess this work is too hard, so that they have not done it now.
  15. wisecleaner_admin

    Wise Disk Cleaner X beta is released

    Dear users, Good news here! Wise Disk Cleaner X is released the Beta version. Try it now before its official release. Click Here to try WDC X. You are invited to tell us what you think about it and please have us informed whether anything needs to be modified. Thanks in advance! Hope you like it! Best Regards, WiseCleaner.com Team ----------------------------------------
  16. wisecleaner_admin

    Registry cleaning bug with

    WRC 8 is the fastest, because it doesn't scan some registry path. WRC 9 finds the most problems, because it may misjudge certain items as invalid registry value. WRC x is better than previous version although it is not the fastest.
  17. wisecleaner_admin

    WDC Greek translation

    Normally We don't need to translate them.
  18. wisecleaner_admin

    Registry cleaning bug with

    I see. It is really hard to read. I will send it to developer team.
  19. wisecleaner_admin

    Does not clean Google Chrome History

    Hi, Do you login your Google account in Chrome?
  20. Hi, Please read this page carefully, Refresh, Reset or Restore your PC Sorry, I can't help you to recover lost files, you can try Wise Data Recovery, or other data recovery products.
  21. New released beta version - Wise Driver Care We are very excited to announce the release of Wise Driver Care beta! Download and update outdated Windows devices drivers! Wise Driver Care can automatically scan, download and update drivers. Easily fix missing, outdated or faulty driver errors. Keep your computer in top condition! 1, Supports more than 600,000 devices and drivers Such as AMD APU/Graphics/Chipset/AHCI/USB 3.0/RAID Drivers, NVIDIA drivers, Realtek ethernet controller/wireless lan/network/HD Audio Drivers, Intel Audio/HD Graphics/WLAN/LAN/chipset/rapid storage technology/USB 3.0 Drivers, ASUS Drivers, Dell Drivers, HP Drivers, Intel PC Drivers & Microsoft Windows Drivers 2, Reduce system freezing and crashing. 3, Wise Driver Care only recommend WHQL drivers. 4, One-stop Windows driver management. 5, Easily fix sound & network issues Click here for direct download Wise Driver Care beta. However, there is still space for improvement for this beta version, please leave a comment or write down the bugs you found below. We would really appreciate that. Thank you! Release Notes: ******************* v1.0.621 (June 22, 2017) 1, Optimized network connection 2, Minor GUI improvements 3, Added 4 language files 4, Minor bug fixes View antivirus scan report ******************** v1.0.713 (July 14, 2017) 1, Fixed minor bugs 2, Added some new language files 3, Minor GUI improvements view antivirus scan report ******************** v2.1.720 (July 20, 2017) The official version is released. ********************
  22. wisecleaner_admin

    Wise Folder Hider pro how to encrypt folders

    Hi, 1, Created a encrypted folder (we call it encrypted drive), 2, Mount this drive (normally it is drive Z:), open it 3, Move files/folders to this drive. 4, Close drive and click Unmount. Close Wise Folder Hider
  23. wisecleaner_admin

    Registry cleaning bug with

    @xilolee, Thanks for your help. A few people has same issue with you, but the issue item is not Software Path. We know there is bug in Wise Registry Cleaner X, but We have been unable to reproduce this problem.
  24. @kasem, 1, Wise Care 365 won't clean installed programs, unless you add its parent folder to clean list. 2, Wise Duplicate Finder find only duplicate files, not duplicate folders. And it only remove files. If you remove files one by one, I mean, you select a file and delete it manually, wise duplicate finder won't backup it. Only if you select multi files, and click "Delete Selected", wise duplicate finder will back up files. You can find backup in Menu - Backup and Restore.