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Everything posted by wisecleaner_admin
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Hi, Please try again: 1, Run Wise PC 1stAid, click the 1st icon "Desktop icon error" 2, Restart system 3, If this can not solve problem. Delete the error icon (error shortcut) 4, right clcik the program, click Send to Desktop (create shortcut). Does the new icon is right?
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master boot record
wisecleaner_admin replied to delboyroy's topic in Computer Trouble-Shooting Discussion
Please describe more details about your problem. -
пропал проводник
wisecleaner_admin replied to attorney's topic in Computer Trouble-Shooting Discussion
Sorry, I cannot understand you. Please check your words (Google Translate cannot translate your words) and describe more details. -
windows cant check for updates
wisecleaner_admin replied to specdelli's topic in Computer Trouble-Shooting Discussion
Hi Can you give me a thumbnail of the error message? I want to see the error code. -
computer problem
wisecleaner_admin replied to yongte's topic in Computer Trouble-Shooting Discussion
Hi, If you want to speedup your computer, you need to run following: 1, Run Wise Care 365----System Tuneup----System Optimizer, optimize your system 2, Run Wise Care 365----System Tuneup----Startup Manager, disable useless startup programs and services. 3, Run Wise Care 365----System Tuneup----Context Menu, disable useless context menus. 4, Run Wise Care 365----System Tuneup----Disk Defrag. you can do it every two months.(If your disk is SSD, please ignore this operation.) 5, Run Wise Care 365----System Tuneup----Registry Defrag. You can scan it every two months. If the scanning result says that you need to defrag registry, then you do it. -
cant search from start icon
wisecleaner_admin replied to specdelli's topic in Computer Trouble-Shooting Discussion
Hi, Please download the attachment, unzip it and run these files. If you view the message, said you have not enough permission, please restart system, press F8 to run Safe Mode, then run these files again. Fix_Start_Search.zip -
regedit açılmıyor
wisecleaner_admin replied to Turgayefe's topic in Computer Trouble-Shooting Discussion
Hi, Please run Wise PC 1stAid and click the 5th icon "Cannot open Regedit" to solve your problem. -
Basissystemgerät
wisecleaner_admin replied to Krausser's topic in Computer Trouble-Shooting Discussion
Please describe more details about your problem. A thumbnail of your problem is very useful. -
Proxyserver reagiert nicht
wisecleaner_admin replied to Krausser's topic in Computer Trouble-Shooting Discussion
Hi, 1, Make sure the proxy server IP address and port are correct. 2, Make sure your internet connection is working well. 3, Please try again later. 4, You can run Command and Prompt using Ping command to test. (i.e 192.168.0.1) -
Hi, Please follow steps to solve it: 1, Make sure your current logon account has administrator permission. 2, Open Control Panel-----System and Security------Administrative Tools----Services, find out and double click Background Intelligent Transfer Service , click Startup type and select Automatic, cick OK to save. 3, Restart system. 4, Check updates again.
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Hi JP, Thank you for your suggestions: 1, In fact, when user uninstall WRC, we will ask user whether to remove config files. I guess most user don't read it and click "Yes" to continue uninstalling. 2, Sorry, i cannot understand you. can you describe more? 3, If you ignore all sections, why do you run WRC. I think this feature is not necessary. 4, It is a good idea, i will let our tech dept. know it.
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Hi JP, Thank you. We checked our inbox, but I don't see the report. Can you send it with attachment? You can find it in installation directory named bugreport.txt.
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If his words real like you said, he can use Restore center of WDC to restore back .
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Hi lochinvar, Our Tech Dept. is working hard to solve this problem. In future, user can custom location to display the weather. Please continue to concern us.
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Wise Disk Cleaner: applications "cleanup" ?
wisecleaner_admin replied to NumberOne's topic in Wise Disk Cleaner
Hi, "Cleaning up" just delete temporary files of these programs, not the programs self. It won't remove backup files created by Windows updates. But, if you choose this item, it will remove download filesthat downloaded by Windows update. -
Corrupted Registry In Windows 8.1 Store
wisecleaner_admin replied to atony202's topic in Computer Trouble-Shooting Discussion
Hi, Are you sure Corrupt Registry was the real reason of your PC Freezes? If you are not sure, you can send this file to us to analyze. c:\windows\minidump\*.dump About the Registry Repair Software, i cannot give you any suggestion, I never use this before. -
Hi, Maybe you can try following steps: 1, Replace a mouse pad. 2, Change another media player, try VLC Media Palyer. I don't the meaning of "fresse", if you view online videos, skip this step. 3, Check your video card driver, make sure it is the official version and latest. 4, If your computer is a laptop, change the Power Mode to High performance mode.
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Unable to download Windows updates
wisecleaner_admin replied to Namrata's topic in Computer Trouble-Shooting Discussion
Hi, "No updates are available" means there is no updates you need to download and install. -
Hi, It means that the system is very busy. You can see the HDD light is flashing very fast. If you could, run Task Manager, you will find out CPU usage or Physical Memory usage is very high. My suggestion is do not run many programs at the same time.
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Please describe more details about your problem. A thumbnail is very usefule.
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Wise Disk Cleaner 8 / 9 Custom Configuration Guide
wisecleaner_admin replied to Config's topic in Wise Disk Cleaner
Hi xilolee, 1, About the custom settings was gray. Make sure you installed this software Acrobat Reader (Not Adobe Reader) 2, About the translations. Please check language files. Open Italian.ini , Find out [Translation] , then add following FrmWDC.btnupdate.caption=Checks for update FrmWDC.btnfacebook.hint=Follow us on facebook FrmWDC.btntwitter.hint=Follow us on Twitter FrmWDC.btnemail.hint=Share it to your friends Find out [Area] , then add following UserDefine=User custom cleanup rules You can translate text after symbol ' = ' to Italian, then save file. 3, Sorry, I don't find out this problem. Please try again. -